+ RITUAL SUPPORT

Your skincare inquiries

Find detailed guidance on our cold-pressed chamomile sourcing, sustainable refill systems, and global shipping standards. We respect your skin barrier at every step.

COMMON INQUIRIES

Curated skincare guidance

Sourcing & actives

Sustainability

Shipping & returns

Are your botanicals organic?

What is the shelf life?

What are the rates?

We source cold-pressed chamomile and active botanicals from certified organic estate farms, ensuring skin barrier respect without synthetic pesticide residues.

Our active serums remain potent for twelve months after opening. Store in a cool, dry place away from direct sunlight.

We offer complimentary domestic shipping on all orders over seventy-five dollars. Standard delivery takes three to five business days.

Is classycham tested?

How do I recycle jars?

What is the return policy?

Every formulation undergoes rigorous dermatological testing to verify safety on sensitive skin while maintaining high botanical active potency.

Our frosted glass jars are fully recyclable. Simply rinse the empty vessel, remove the aluminum cap, and place both in your local recycling bin.

We accept returns on unopened, unused formulations within thirty days of purchase. Contact our concierge to initiate a return.

Contact Concierge

Still seeking guidance?

Our dedicated skincare concierge is available to assist with personalized routine recommendations.